Privacy Policy for Sokumite.com
1. Introduction
At Sokumite, accessible via sokumite.com, we are fully committed to protecting and respecting your privacy. We recognize that your personal data is sensitive and highly valuable, and we are dedicated to handling it with the utmost care and transparency. Our ongoing objective is to ensure that all personal information processed through sokumite.com is managed responsibly and in full compliance with applicable privacy and data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy governs the collection, processing, and use of personal data obtained through or in connection with the sokumite.com website. Sokumite acts as the “Data Controller” under applicable privacy laws. This means that we determine the purposes and manner in which your personal information is processed.
Should you have any inquiries related to the processing of your personal data, you may contact us directly at [email protected].
3. Categories of Data Processed
We collect and process various types of personal data depending on your interactions with our website and services. These may include:
– Usage Data: Information about your browser type, device identifiers, IP address, geolocation, website activity logs, access times, and session durations.
– Account Data: Details provided during account registration and management, such as your full name, residential or business address, email address, and phone number.
– Profile Data: Information related to your preferences, past purchases, browsing behavior, saved settings, and user-generated interests.
– Communication Data: Records of inquiries, support requests, feedback, or any correspondence initiated by you through sokumite.com or our official communication channels.
– Technical Data: Device and software information including your operating system, language settings, hardware specifications, internet service provider, and screen resolution.
– Transaction Data: Details about orders, billing information, payment methods and confirmations, shipping addresses, and product delivery history.
– Preference Data: Data you provide relating to opt-ins for marketing communications, survey participation, and preferred product or service categories.
4. Legal Bases for Processing
We process personal data based on one or more of the following legal grounds as permitted under GDPR and CCPA:
– Performance of a Contract: When processing is necessary to fulfill a contractual obligation, such as delivering products or managing user accounts.
– Consent: Where you have provided explicit permission for us to collect and use your personal data for specified purposes.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our website functionality, enhancing customer service, or fraud prevention, provided these do not override your rights and freedoms.
– Legal Obligation: When required to comply with applicable laws, regulations, or legal requests.
5. Your Rights
Under applicable data protection laws, you are entitled to exercise the following rights:
– Right of Access: You have the right to request access to the personal data we hold about you.
– Right to Rectification: You may correct or update your personal data if it is inaccurate or incomplete.
– Right to Erasure: You may request the deletion of your data under certain circumstances (“right to be forgotten”).
– Right to Restriction: You may request that we limit the processing of your personal data in certain situations.
– Right to Data Portability: You are entitled to receive a copy of your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller where technically feasible.
To exercise any of your rights, please contact us at [email protected]. We commit to responding to all legitimate requests in accordance with applicable legal timelines.
6. Security Measures
Sokumite implements and maintains appropriate technical and organizational measures to ensure a level of security appropriate to the risk. These precautions include but are not limited to:
– Data encryption in transit and at rest
– Strict access controls based on role and necessity
– Regular system backups with integrity verification
– Continuous staff training on data protection practices
We monitor our systems and continuously update our security posture to respond to evolving threats.
7. International Transfers
If your data is transferred outside of the European Economic Area (EEA) or another jurisdiction with data protection adequacy, we ensure such transfers comply with applicable data protection requirements. We utilize mechanisms such as Standard Contractual Clauses (SCCs), binding corporate rules, or other recognized legal instruments to safeguard your data.
8. Data Retention
Sokumite retains personal data only for as long as is necessary for the purposes for which it was collected or as required to comply with our legal and regulatory obligations. Retention periods are defined as follows:
– Usage Data: Up to 12 months for analytics and audit purposes
– Account and Profile Data: Retained for the lifetime of the account and for up to 6 years following closure
– Communication Data: Retained for 3 years to manage support history
– Technical Data: Purged after 12 months or anonymized
– Transaction Data: Retained for 7 years for accounting compliance
– Preference Data: Maintained until withdrawn or updated by the user
9. Cookie Policy
Our website uses cookies and similar technologies to enhance site functionality, analyze usage, and personalize content. The types of cookies in use include:
– Essential Cookies: Necessary for website functionality and accessibility
– Functional Cookies: Enhance usability, such as remembering preferences
– Analytics Cookies: Collect anonymized data on user behavior to optimize performance
– Performance Cookies: Help identify loading issues or responsiveness metrics
Cookies may be first-party (set by sokumite.com) or third-party (set by service providers such as analytics tools).
10. Cookie Management and Compliance
Under GDPR and CCPA, you have the right to control cookie settings when visiting sokumite.com. When you first access our site, a cookie consent banner provides options to accept or manage your preferences. You may also withdraw consent at any time through your browser settings or by revisiting the preference manager available on our homepage.
We honor Do Not Track (DNT) signals and offer opt-out mechanisms where required by law.
11. Special Protections for Children
Our services are not intended for, and we do not knowingly collect data from, children under the age of 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete such information from our records. Parents or guardians who believe their child has provided us with information without consent are encouraged to contact us at [email protected].
12. Policy Updates and Notifications
We reserve the right to modify or amend this Privacy Policy as legal, technical, or business developments occur. Updates will be posted on this page. Where changes materially affect your rights or the way we process your data, we will inform you via email or through a notice on sokumite.com.
Users are encouraged to periodically review this policy to remain informed about our data handling practices.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:
Email: [email protected]
Postal Address:
Sokumite Privacy Office
[Include your mailing address here, if applicable]
We are committed to full compliance with all applicable privacy laws and to ensuring transparent and secure data practices. For any privacy-related concerns, please do not hesitate to contact us.